Skip to main content

Terms of Service

Last Updated: March 12, 2026

Welcome to FrameFocal, a service of Waycross Labs LLC ("Company", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

Our platform provides photographers with tools to:

  • Create and manage photo galleries
  • Share galleries with clients via secure links and access codes
  • Host galleries on custom domains
  • Allow clients to view and download photos
  • Track gallery analytics and engagement

3. Account Registration

To use our services, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update your account information if it changes
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. User Content

4.1 Ownership

You retain all ownership rights to the photos and content you upload to our platform. We do not claim any ownership over your content.

4.2 License Grant

By uploading content to our platform, you grant us a limited, non-exclusive license to store, display, and transmit your content solely for the purpose of providing our services to you and your clients.

4.3 Content Restrictions

You agree not to upload, share, or transmit content that:

  • Infringes on intellectual property rights of others
  • Contains illegal, harmful, or offensive material
  • Violates the privacy rights of any third party
  • Contains malware, viruses, or harmful code
  • Violates any applicable laws or regulations

5. Subscription and Payments

5.1 Subscription Plans

We offer various subscription plans with different features and storage limits. Details of each plan are available on our pricing page.

5.2 Billing

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your selected payment method for all applicable fees.

5.3 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access to your account until the end of your current billing period. After that, your account will be downgraded and some features may become unavailable.

5.4 Refunds

Subscription fees are generally non-refundable. However, we may provide refunds at our discretion in certain circumstances.

6. Fair Use and Bandwidth

6.1 Fair Use Policy

Our platform is designed for professional photographers to share galleries with their clients. To ensure quality service for all users, your use of the platform is subject to fair use limitations. "Fair use" means usage patterns consistent with typical professional photography client delivery workflows.

6.2 Bandwidth Limitations

Each subscription plan includes a monthly bandwidth allocation for content delivery. Bandwidth is consumed when clients view or download photos from your galleries. If you exceed your plan's bandwidth allocation:

  • We will notify you when you reach 80% and 100% of your monthly allocation
  • Gallery access may be temporarily throttled or restricted until your next billing cycle
  • You may upgrade to a higher plan for additional bandwidth
  • Overage charges may apply as specified in your subscription plan

6.3 Prohibited Usage

The following activities are considered outside fair use and are prohibited:

  • Using the platform as a general-purpose file hosting or CDN service
  • Embedding gallery images on high-traffic third-party websites
  • Automated bulk downloading or scraping of content
  • Sharing access codes publicly or with unlimited recipients
  • Any usage that places excessive load on our infrastructure

6.4 Enforcement

We reserve the right to monitor usage patterns to ensure compliance with this fair use policy. If we determine your usage exceeds fair use limits, we may contact you to discuss upgrading your plan, temporarily limit your bandwidth, or in extreme cases, suspend your account.

7. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the service in any way that violates applicable laws
  • Attempt to gain unauthorized access to any part of the service
  • Interfere with or disrupt the service or servers
  • Use automated systems to access the service without permission
  • Impersonate any person or entity
  • Share your account credentials with others

8. Intellectual Property

The platform, including its design, features, functionality, and the FrameFocal name and logo, is owned by Waycross Labs LLC and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform without our express written consent.

9. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Third-Party Services

Our platform may integrate with third-party services (such as payment processors and authentication providers). Your use of these services is subject to their respective terms and privacy policies.

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or secure.

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use our services.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the service, your content, or your violation of these Terms.

14. Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. Upon termination, your right to use the service will immediately cease.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by email or through the platform. Your continued use of the service after changes take effect constitutes acceptance of the modified Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.

17. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.

18. Contact Information

If you have any questions about these Terms of Service, please contact Waycross Labs LLC through our platform's support channels.

← Back to Home
© 2026 Waycross Labs LLCTermsPrivacy